How-tos

Step-by-step instructions.

Any audience

How to verify your system connection: You cannot get through to the system and web site at all and the help desk tells you there is nothing wrong on the server and other users are happily using the it. You suspect your internet connection or service provider. How do you check where the problem is?
How to get system issues attended to fast: You have an issue with the system and the help desk cannot fix it and is asking for more information. The delays are costing you time and everybody is frustrated. How to get the issue resolved soonest

How to retrieve your password: You forgot your password - here is how to retrieve it from the system

Hoe om ledetellings in die stelsel op te soek: Vind alle 'scores' per monster. Slegs gebruikers met stelselbestuurderregte het toegang tot hierdie funksie
How to verify your system connection: You cannot get through to the system and web site at all and the help desk tells you there is nothing wrong on the server and other users are happily using the it. You suspect your internet connection or service provider. How do you check where the problem is?